Terms of Service

Last updated: June 15, 2026

These Terms of Service (“Terms”) are a legal agreement between you and Surf Apps, LLC (“LaunchOtter”, “we”, “us”) governing your use of launchotter.com and the LaunchOtter service (the “Service”). By using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

LaunchOtter turns a website URL you provide into an AI-directed, editable launch video that you can preview, edit, and export. Features and limits may change over time.

2. Eligibility, accounts, and communications

You must be at least 16 years old and able to form a binding contract to use the Service. If you use it on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.

To use most features you create an account using an email and password or by signing in with Google. You are responsible for keeping your login credentials secure and for activity that occurs under your account.

Communications. By creating an account you agree that we may send you service and transactional emails (such as account verification, password resets, and purchase receipts), which are necessary to operate your account. We may also send you occasional product and marketing emails; you can opt out of those at any time via the unsubscribe link in the email or by contacting us, while still receiving essential service emails. See our Privacy Policy for details.

3. Your content and the websites you submit

You are responsible for the URLs you submit and the content you upload (“Your Content”). You represent and warrant that you own or have the necessary rights to the website you submit and to Your Content, and that generating a video from it does not infringe anyone’s intellectual property, privacy, or other rights. Do not submit websites or content you have no right to use.

You retain ownership of Your Content and of the videos you create. You grant us a worldwide, non-exclusive license to host, process, reproduce, and modify Your Content solely to operate and provide the Service to you (including sending it to the third-party providers described in our Privacy Policy).

4. Plans, payment, and refunds

• Free. You can use the editor and export videos that include a LaunchOtter watermark, subject to fair-use limits.
• Project unlock ($9, one-time). A one-time payment unlocks watermark-free exports for that specific project, for as long as the project exists. It is a one-time charge, not a subscription.
• Pro ($47/year). A yearly subscription that removes watermarks and includes a set number of new videos per month (shown at checkout). It renews annually until you cancel; cancellation stops future renewals.

Prices are shown at checkout and may change with notice for future purchases. Refunds are handled under our Refund Policy. Taxes may apply.

5. Acceptable use

You agree not to:

• Use the Service for anything unlawful, infringing, deceptive, or abusive.
• Submit websites or content you do not have the right to use, or that violate others’ rights.
• Attempt to circumvent watermarks, usage limits, or access controls, or resell the Service.
• Probe, scrape, overload, or disrupt the Service, or reverse-engineer it except as permitted by law.
• Use the Service to build a competing product.

6. Our intellectual property

The Service, including the LaunchOtter software, name, logo, and mascot, is owned by us and protected by law. These Terms do not grant you any rights to our trademarks or software except the limited right to use the Service as intended.

7. Third-party services and websites

The Service relies on third-party providers and processes third-party websites that you choose to submit. We are not responsible for the content, availability, or practices of those websites or providers.

8. Disclaimers

The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that generated videos will meet your expectations.

9. Limitation of liability

To the maximum extent permitted by law, LaunchOtter will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill. Our total liability for any claim relating to the Service will not exceed the greater of the amount you paid us in the 12 months before the claim or USD $50.

10. Indemnification

You agree to indemnify and hold harmless LaunchOtter from any claims, damages, and expenses arising out of Your Content, the websites you submit, or your violation of these Terms.

11. Termination

You may stop using the Service at any time. We may suspend or terminate your access if you violate these Terms or to protect the Service. Sections that by their nature should survive termination (such as ownership, disclaimers, and limitations of liability) will survive.

12. Governing law

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws rules, and any disputes will be subject to the state and federal courts located in Delaware, unless applicable law provides otherwise.

13. Changes to these Terms

We may update these Terms from time to time. We will revise the “Last updated” date above, and your continued use of the Service after changes take effect constitutes acceptance.

14. Contact

Questions about these Terms? Email [email protected].